Frequently Asked Questions

We want you to feel confident before placing your order. Here are answers to some of the most common questions about Dress To Encourage products, ordering, shipping, and more.

How do I know which size to order?
Our apparel includes different styles and fits, so we recommend checking the Size & Fit information for the product you're considering. You can also visit our Size & Fit guide for additional help choosing your size.

How are Dress To Encourage products made?
We create the designs and messages behind Dress To Encourage and work with trusted production partners to manufacture and fulfill our apparel. We select our products with comfort, quality, and the DTE message in mind.

Will my order ship directly from Dress To Encourage?
Most apparel orders are produced and shipped by our production partners. Because different products may be fulfilled from different facilities, items from the same order may occasionally arrive in separate packages.

How long does it take to receive my order?
Because many of our apparel products are made after an order is placed, please allow time for both production and shipping. For current processing and delivery information, visit our Shipping page.

Can I return or exchange an item?
Return and refund eligibility depends on the circumstances of your order. Please review our Returns & Refunds page for complete information before purchasing.

What if my order arrives damaged or there's a problem with the print?
Please contact us as soon as possible if something isn't right with your order. Include your order number and clear photos of the issue so we can review what happened and determine the appropriate next step.

How should I care for my DTE apparel?
For the best longevity, follow the care instructions provided with your garment. In general, washing printed apparel inside out in cold water and avoiding excessive heat can help protect both the garment and print.

Do you offer digital products?
Yes. Dress To Encourage also offers digital resources created to encourage personal growth, goal setting, and purposeful living. Digital products are delivered electronically and do not require shipping.

When will I receive my digital download?
Digital products should be available electronically after purchase. Because no physical item is shipped, be sure to use an email address you can access when placing your order.